About Quick-Call Care Improvement

Empowering Care Leaders

Supporting care leaders to think clearly, govern effectively, and improve systems for sustainable quality care

Our Mission

We understand the pressure of leading a care service. Our role is to support leaders to think clearly, govern effectively, and improve systems so that quality care can be delivered sustainably.

With expertise in leadership development, quality assurance, and operational excellence, we bring evidence-based methodologies and practical tools to help your service thrive in a complex regulatory environment.

Our Vision

To be the trusted partner for care leaders across the UK, recognized for transforming how care services approach leadership, quality, and operational excellence.

  • Every care leader feels confident and supported
  • Quality systems are embedded and sustainable
  • Regulatory excellence is the standard, not the exception
OUR VALUES

The Principles That Guide Us

These core values shape every interaction, decision, and service we provide

Care-Centered

We believe quality care starts with supported leaders and effective systems.

Collaborative

We work alongside your team, not above them, to build sustainable improvements.

Evidence-Led

Our approach is grounded in proven methodologies and best practices in care.

Results-Focused

We measure success by the positive impact on your operations and care quality.

WHAT WE DO BEST

Areas of Expertise

Comprehensive support across all aspects of care service leadership and operations

Regulatory Compliance

Expert guidance on CQC standards, regulations, and quality frameworks

Leadership Development

Building confident, capable care leaders who inspire their teams

Operational Excellence

Lean Six Sigma methodologies to optimize workflows and reduce waste

Strategic Planning

Long-term roadmaps aligned with your vision and regulatory requirements

Quality Assurance

Robust systems for continuous monitoring and improvement

Change Management

Supporting teams through transitions with clarity and confidence

Meet Our Leadership

Experienced professionals dedicated to your success

Mr. Justice Owusu

Mr. Justice Owusu

CEO & Founder

With over 4 years in adult social care, Justice leads our mission to transform care leadership through evidence-based support.

Our Approach

How we work with care services to drive sustainable change

We work as partners to your leadership team, providing external perspective and expertise while respecting the unique context of your service. Our approach is grounded in proven methodologies including Lean Six Sigma, quality improvement science, and leadership development frameworks.

Whether you need ongoing advisory support, focused improvement projects, or diagnostic clarity, we tailor our services to meet your specific needs and constraints. We measure our success by the sustainable improvements in your governance, operations, and quality outcomes.

Our ultimate goal is to help you build resilient systems where quality care is consistently delivered, staff feel supported, and regulatory confidence is maintained.

Care team collaboration

Ready to Work Together?

Let's discuss how we can support your leadership and quality improvement goals with practical, evidence-led solutions.